Frequently Asked Questions About Our Plant Shop in Toronto

Our exchange policy.

We cannot offer refunds or exchanges on plants — sorry, no exceptions to this policy! We care deeply about providing the best quality product for our customers and cannot guarantee a plant's health once it leaves our care. Non-living items can be exchanged within 7 days of purchase for another item or for store-credit.  

Yes, we deliver!

We try our best to accommodate customers who need plants delivered and often provide next day service. We deliver within the Greater Toronto Area, Scarborough, Peel, Halton Region, York, and beyond. Rates start at $15 and we will quote based on your postal code. When you shop online you can enter your address and contact information for an exact delivery quote.

Elevate Your Space with Lush, Healthy Houseplants. Urban Gardener Toronto is here to help.

Whether you’re taking home your first or hundredth plant, we want you to be happy and successful as plant parents. Visit our boutique shop at 1640 Dupont St. in Toronto, or shop online and choose delivery to Downtown Toronto, North York, Mississauga, Scarborough, and everywhere in between!

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