Policies/FAQ

Our exchange policy.

We cannot offer refunds or exchanges on plants — sorry, no exceptions to this policy! We care deeply about providing the best quality product for our customers and cannot guarantee a plant's health once it leaves our care. Non-living items can be exchanged within 7 days of purchase for another item or for store-credit.  

Yes, we deliver!

We try our best to accommodate customers who need plants delivered and often provide next day service. We deliver within the Greater Toronto Area, Scarborough, Peel, Halton Region, York, and beyond. Rates start at $15 and we will quote based on your postal code. 

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